The system was used for a year and had no issues. We just switched security companies. The base unit includes the power cord and has no damage. The keypad works great and has the battery pack. The piece that plugs into the outlet is included but the wires that go from the plug to the unit are not included. If you look at the third picture you can see where the plug has the contacts for wiring. If you have any questions just ask! The item “Adt security panel and pulse hub” is in sale since Thursday, December 22, 2016. This item is in the category “Home & Garden\Home Improvement\Home Security\Security Systems”. The seller is “flopsmagee” and is located in Virginia Beach, Virginia. This item can be shipped to United States, to Canada, to United Kingdom, DK, RO, SK, BG, CZ, FI, HU, LV, LT, MT, EE, to Australia, GR, PT, CY, SI, to Japan, to China, SE, KR, ID, to Taiwan, TH, to Belgium, to France, to Hong Kong, to Ireland, to Netherlands, PL, to Spain, to Italy, to Germany, to Austria, RU, IL, to Mexico, to New Zealand, SG, to Switzerland, NO, SA, UA, AE, QA, KW, BH, HR, MY.

• Brand: ADT